Gurugram

Business Development (pre-sales)

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CommerceX is a leading e-commerce/digital solutions provider based out of Gurgaon – looking for a core team member in the business development team with market salaries plus attractive incentives/equity participation.

Key Responsibilities:

  • Research the market to identify buying/selling trends, new markets and categories to onboard clients.
  • Build a pool of direct clients list who are active in the e-commerce and digital marketing space.
  • Negotiating directly with large clients about the commercials and budgets.
  • Ensuring that every client brief is understood clearly and the proposal is perfect in every aspect so that closure is achieved.
  • Experience of pitching various digital and e-commerce solutions
  • Previous leadership experience of handling a 2-3 people pan India sales team.
  • Strong relationships with direct clients in the e-commerce space
  • High level of empowerment and decision-making ability.
  • Ensure that all regional and national revenue targets which have been agreed with management are achieved
  • Negotiate with clients to solidify the terms of each contract. Ensure each contract adhere to regulations and guidelines.
  • Develop relationships with industry professionals, competitors, vendors and other personnel.
  • Develop and expand client partnerships with rigorous and detailed attention to client needs, development of case studies for purposes of heralding client wins and for up-sell
  • Other responsibilities, as may be required, such as – conference attendance, industry event attendance, and other substantive activities as we may decide
  • Assist the collection team in any outstanding issues with clients.

Skills Required:

  • Minimum 3-5 years of relevant experience in the e-commerce/digital marketing is mandatory
  • Excellent written and verbal communication and presentation skills
  • Ability to understand data and have analytical discussions with clients on their marketing spends and outputs.
  • Ability to manage a team of 2-3 sales people pan India basis and groom them for the mandate.
  • Perspective of all parts of e-commerce and digital marketing business including delivery and operations to be able to work effectively with core teams.

Operations & Analytics (ecommerce)

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Function – Operations & Analytics

Location – Gurgaon

Reporting to (Title) – COO

Position Summary:

– The role would require the facilitation of more immediate operational activities by providing analytical reports and actionable insights to various internal delivery teams and external clients as well as work with core management in driving the operational efficiency of the organisation through implementing various internal tools & processes.
– The person needs to work closely with multiple stakeholders both internal & external to execute their responsibilities.
– The position is based at Gurgaon and may require short term travel on need basis to other locations

Formal Education & Skills
– B Tech from IIT/tier 1 engineering colleges and/or MBA from tier 1 mba colleges IIM/ISB
– Min 3 years of experience in strategy & operations (in investment banks, consulting firms, ecommerce firms, large corporates) with specific domain experience in digital/e-commerce/adtech/b2b enterprise products space
– Excellent analytics & presentation skills
– Some understanding of eCommerce and digital marketing domains
– Strong interpersonal and effective communication skills (both written and verbal)
– Experience in building detailed processes and data crunching skills

Key Accountability:
– Partner with respective teams to proactively identify, develop and drive strategies and initiatives. Here we expect someone to go deep into problems and come up with ideas to resolve them. Be hands-on on the core problems to be solved and not only strategize but also execute when required
– Working directly with COO to drive his/her operational initiatives and structure projects directly driven by the COO
– Drive the reporting & analytics team for daily reports, analysis of delivery or client level performance, create actionable insights to help the Account Management team optimise clients revenues and work with management on building analytics as a solution (viz conversion rate optimisation practise building)
– Study industry trends and bring out insights to drive differentiation and response to counter competitive moves
– Plan, organize, and support primary research by working closely with internal teams and external vendors
– Conduct benchmarking with competitors
– Drive implementation of key initiatives for growth, customer service and experience
– Building/converting financial models for key projects, company business plans etc.
– Able to work on multiple tasks simultaneously and delivering all of them on time by meeting desired service expectations.
– Design and implement new processes to ensure better tracking and reporting of core metrics
– Be a part of cross functional process roll outs and drive high impact objectives for the company
– Continuously identify gaps in the existing system and build mechanisms of long term sustenance

 

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Finance Manager (CA)

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CA with 3-5 years experience in similar roles with digital/e-commerce startups
Job Description:
1. Overseeing the Finance and Accounts Department
  • Setting up policies and procedures of Finance department
  • Ensuring timely raising of Insertion orders
  • Ensuring timely and correct raising of invoices and follow up with clients for payments
  • Ensuring proper check of vendor invoices and timely payment to vendors
  • Validation of vendor payments
  • Ensuring proper filing of documents, agreements, Vendor KYC
  • Bank and credit card management
  • Payroll processing
  • Developing good relations with vendors, clients and banks
  • Control over assets of the Company
  • Monitoring of credit periods and credit limits provided to clients
2. Regular Analysis of Books
  • Regular review of books
  • Ensure that the accounts will clients / vendors are reconciled at periodic intervals
  • Review of assets / liabilities and income and expenses
  • Finalization of accounts and assisting in auditing
3. Reporting to the Management
  • Preparation of monthly profit and loss account and balance sheet
  • Preparation of Campaign wise profitability
  • Trend analysis
  • Weekly fund flow statement
  • Preparation of Budgets and Budget vs. Actual Comparison
 
4. Statutory Compliance
  • Timely and correct calculation and payment of TDS, GST, PF, ESIC
  • Filing of returns of TDS, GST, PF, ESIC, etc.
  • Co-ordination with consultants, chartered accountant, secretarial compliance
5. Others
  • Contributing to decisions regarding financial strategy
  • Deployment of surplus funds

Paid Media (Facebook Ads)

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This requires you to:
Work with Digital Marketing team on scaling the paid campaigns efforts of the company. Work at
this position would include:
 Seamless execution of large scale e-commerce clients campaigns through Facebook Ads channel.
 Strong analytical background and direct experience in digital marketing
 Coming up with innovate ways to run paid campaigns
 Have in-depth knowledge of Facebook Ads platform and be a hands-on marketer having run
large scale campaigns including A/B testing ads.
 Having a good grasp of English and a thorough understanding of web/app based
businesses and knowledge of MS Excel would be a plus.
 Additionally, if you have excellent reasoning and data analysis skills then you
would be a person of interest.
 Experience in the same role (minimum 2-3 years) handling large scale media budgets on facebook/google

ROLE & RESPONSIBILITY:
 Executing marketing campaigns through Facebook Ads platform and drive high ROAS for e-commerce vertical clients.
 Optimizing the 3 channels to deliver the best ROI while ensuring targets are met.
 Ensure process improvements pro-actively and improve operational efficiency
 Periodic reporting to management on performance of campaigns
 Gathering insights into campaigns and consumer behavior and implementing the
learnings
 Partner with marketing manager to ensure that different campaigns are being
executed
 Developing and executing new and innovative strategies for consumer
acquisition.
 Continuous experiment and run A/B Testing on campaigns, messaging and
targeting to improve ROI.

 

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Product Management (B2B)

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Job Description:

  • Conceptualizing & defining best-in-class research tools for our users
  • Translating these ideas into wireframes and detailing them out for implementation
  • Collaborating with other functions such as technology, UI, content, to drive the product execution 
  • Analyze user engagement, site performance, usage patterns via analytics.
  • Continuously improve and optimize the product based on usability tests, user feedback and bug testing
  • Leading the design of the eCommerce platform

Candidate should have:-

  • Minimum 2 years of experience in eCommerce product management
  • Deep expertise in building b2b eCommerce product; 
  • Should be able to collaborate effectively with different teams
  • Good communication skills. Should be able to speak business and technical language
  • Strong detail-orientation
  • Knowledgeable about eCommerce businesses around the globe
  • Experience with web analytics & wire-framing tools
  • Strong sense of urgency & good project management skills to set and meet deadlines
  • Bonus points for entrepreneurship experience & interest in gadgets

SEO (e-commerce)

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Job Description:

• Maintained Weekly and Monthly SEO Traffic Reports (using GA and
Webmaster tools)
• Preparing and maintaining daily Project Traffic Tracker
• Analyzing websites in-depth and preparing SEO site audits and projected
traffic reports
• Handle On-Page and Off-Page activities.
• Keep track of website traffic on Google Analytics and Google Webmaster
• Delivering top keyword rankings for clients across Search Engine Results
Page
• Creating and implementing strategies for overall increase of search traffic
and generating leads.
• Optimization for long-driven and competitive keywords to gain maximum
leads and increase in traffic.
• Developing the website structure, navigation and architecture as per search
engine guidelines and standard to make website search engine and user
friendly.
• Developing the various optimized strategy to target certain sections
(business-driven products) to gain maximum visibility and sustain with
higher rankings.
• Work on pitching models of SEO and digital strategies.
• Responsible for SEO Projects projections, ppts and audits for pitching the
clients.
Experience: Minimum 3+ Years in relevant ecommerce SEO background client side or agency side

Entrepreneur in Residence (iit/iim)

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Job Description:
  • CommerceX is an Integrated eCommerce Enabler for leading retail brands in India. We are looking to partner with great entrepreneurial talents to co-build data and technology led business solutions ranging from digital marketing to ecommerce operations to digital marketing to marketplaces management to technology solutions. Leverage our experienced team with track record across multiple successful ventures.
  • This role would require you to be hands on with one of the business verticals and your functional role may change from time to time depending on your skill sets and company’s immediate needs
  • We are looking for hands on rockstars who can help us scale the business even further to new regions, create new and innovative solutions for the customers and the industry. We are looking for people who have an independent mind, question the status quo, push the limits and have the drive to create new businesses from scratch. 

What’s expected from you : 

  • The role will traverse multiple functions as the need arises, giving you exposure to various aspects of the business.
  • You’ll be expected to handle work across Sales, Ops, Marketing, Alliances etc. If you expect a clearly laid out JD with KRAs and what not, this is clearly not for you
  • Whatever the job at hand, you will be expected to display complete ownership and take it to completion faster than you thought possible. Shock us and surprise yourself.
  • You might be responsible for expanding to a new location or hiring new people, or managing vendors and partners, or a dozen other things. And yes, all this might happen simultaneously too.
  • Above all, we expect you to grow along with the business and take on larger responsibilities in the near future.
  • You have to be misfit, a rebel and a leader, who sees an opportunity for the change everywhere he/she looks. An EiR is restless, looking for his/her next challenge while engaging with the best and brightest startups in India. An EiR is a humble, go-getter, rolling his/her sleeves up to get the job, any job done.
  • An IIT/IIM/ISB graduate who has in it to help raise the bar and hustle to build new business
  • Min 2-3 years relevant industry experience in either digital marketing or e-commerce side across any functions

EIR can also choose to join in a specific function of their choice – Sales, Digital Marketing, Business development, – Strategy, Data Science, Project management, New products, Technology etc.

 

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Marketing Communications

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Together with the CEO, you will manage CommerceX marketing initiatives that improve our brands’
awareness, increase website traffic and increase lead generation. Of critical importance is the ability
to identify strategic topics and write sophisticated, high quality content that shapes the views of our
brand’s target buyers.

Key Responsibilities
 Develop ideas from scratch and write original content – blog posts, case studies, articles,
white papers, eBooks, infographics, presentations and more – that can be utilized across
multiple marketing channels.
 Develop and execute content marketing plans, delivery strategies and content (editorial)
calendars for CommerceX.
 Coordinate with the CEO and other team members to deliver compelling content for all
prospects across each phase of our target audiences’ buying life-cycles.
 Drive on time execution and publishing of content through your own initiative and with the
help of you designer(s).
 Ensure all content distribution activities are coordinated across all necessary social channels.
 Strong knowledge of content marketing platforms like Taboola, Outbraind & Colombia and
ability to develop content marketing plans for CommerceX.
 Strong knowledge of social platforms like Facebook, Instagram, Twitter.
 Continually test content formats and distribution channels to determine the optimal
approach to reaching various segments of clients’ targeting audiences.
 Write PR articles and releases for the company and be end-end responsible for all external
brand communication.

Requirements of the Job
 Either graduated with 4-year degree with focus on Marketing, Journalism, or English from a
reputable university and 2+ Years of Content Marketing experience in a corporate B2B
marketing role or agency marketing role (service B2C clients) with end-to- end content
marketing. Or you are a freelancer with at least 3 years’ experience providing B2B content
for established, successful, satisfied clients.
 Exceptional business writing skills and can visualize as well as convey a message into
relevant and interesting content.
 Verifiable examples of your content marketing successes and wins.
 Strong project management and verbal communication skills – the ability to own and drive a
project schedule from start to finish, including managing clients.
 Subject matter expertise in B2B industry trends.
 Experience writing for a senior executive audience.
 Ability to interpret creative direction, and a willingness to learn.
 Strong creativity and passion for creating responsive, original and interesting content.
 Your attention to detail is impeccable. You produce a work product that requires little
modification.

Is this you? Just tell us why and attach a resume.

Graphic Design (Creatives)

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To create visual concepts, by hand or using computer software, to communicate ideas that inspire,
inform and captivate consumers.

Duties :

  • Experience in Website/App designs for all leading fashion and lifestyle brands
  • Design concepts for all forms of communication for the company including, but not limited to social
    pages, emailers, web banners, logos, visiting cards.
  • Handling design requirements of the clients associated with the company.
  • Coming up with creative design concepts
  • As a design expert, you will be responsible for complete visual communication for the company. If you
    are highly imaginative, passionate about your work, can think creatively, you are perfect for the role.

The desired candidate will  have :

  • Proven web graphic design experience of minimum 2-3 years in a similar role and
  • Understand the brief given by internal team and develop concepts, graphics and animated GIFs /
    HTML5 images accordingly
  • Should have a creative mindset
  • A strong visual sense
  • Confidence, to present and explain ideas to clients and colleagues
  • The ability to grasp client needs and consider practical solutions
  • The ability to pay attention to detailing
  • Ability to solve the problem with a positive attitude
  • Should have the ability to handle several projects at a time
  • Good team working skills
  • Should stay updated with latest design and trends related to work as per market.

The desired candidate will have:

  • Photoshop
  • Illustrator
  • Coral Draw
  • HTML & CSS

Project Management – Technology Solutions

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General Overview 

Project Manager is responsible for developing and managing technology projects and their cost, time and scope. Responsibilities include: project plan, communication plan, allocating tasks and setting milestone.

Responsibilities

  • Create & manage project plans
  • Define project schedules, allocate resources and monitor progress
  • Align project objectives with company goals, and make sure project team is clear on objectives
  • Deliver and install technology solutions
  • Help project team with the design and development tasks
  • Lead process of issue identification and resolution
  • Manage risk tracking process
  • Monitor and manage scope
  • Manage all documentation
  • Work multiple projects simultaneously
  • Foster partnership with customers/stakeholders/sponsors

Competencies

  • Minimum 2-3 years project management experience in similar web development agencies.
  • Engineering grad in computer science from top colleges
  • Detail-oriented and can drive end results
  • Thrives in collaborative environment
  • Good communications skills, with customers, team and stakeholders
  • Business & IT strategy experience
  • Customer-focused mindset
  • Knowledge of related software tools

 

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Affiliates Manager

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Duties :
– Persuading affiliates, publishers and networks to work with our brands – existing strong relationships all the leading coupons/cashback publishers and emailer delivery publishers.
– Figuring out mutually beneficially beneficial payout models and terms with every affiliate.
– Focus on growing new relationships with key partners, negotiate contracts and pursue ways to secure long-term relationships.
– End-end responsibility of outbound reach, forming deals, campaign set up, tracking, integrations, delivery & reconciliation
– Coming up with new & innovative ways to promote the brand with publishers
– Ensuring latest promotions updates with publishers and strong understanding of there modes of promotions across different publisher types
– Look for, identify and onboard new publishers based on industry vertical of the client

Desired candidate will have :
– An engineering degree & minimum 3-5 years of eCommerce experience managing affiliate publishers including top coupons/cashback websites and experience in managing a team of 4-5 affiliate executives.
– Extremely good communication & analytical skills and ability to identify and persevere from any situation
– Understanding of different ways of affiliate frauds in eCommerce
– Strong negotiation skills
– Know how in CPM//CPC/CPI/CPA/CPL/CPS models
– Out of the box thinking and innovative strategies that can help improve client’s accounts
– Hard self-worker with an attitude to prove himself, hunger to learn more & passion to grow
– Ability to form and maintain good relations with publishers, affiliate networks
– High awareness & thought leadership in the client’s verticals which the candidate is handling

Techincal skills:
– Understanding of platforms / tools / technologies like Hasoffers
– Analytical platforms like Google Analytics, Appsflyer, Mixpanel
– Excel & PowerPoint

PHP Developer (Shopify/Woocommerce)

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Qualification: MCA/BE/B.Tech
Years of Experience:  2 – 3 Years

Job Description:

  • Experience in Ecommerce frameworks like Megnto, Shopify, PrestaShop or Woocommerce
  • Ability to develop and manage e-commerce websites, web applications, other websites.
  • Work on Magento integration with external systems, viz CMS/CRM/ERP/Payment/Shipping etc.
  • Can understand the goals and create strategies for each project.
  • Knowledge in Magento Extension development and custom shopify/woocommerce plugins development.
  • Analyze, debug, and test code.
  • Write well-engineered source code that complies with accepted web standards.
  • Must be a self-starter & be able to work with minimum supervision.
  • Participate in project & deployment planning.

Skills:

  • Extensive experience of PHP and MySQL.
  • Exposure on Magento, Shopify, as well as JavaScript frameworks such as jQuery.
  • Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.
  • Experience building user interfaces for websites and/or web applications.
  • Experience designing and developing responsive design websites.
  • Comfortable working with debugging tools like Firebug, Chrome inspector, etc.

 

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Recruiter (digital/ecommerce)

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Responsibilities:
Scan job search websites and inbound channels for potential recruits and contact those candidates personally
Source/headhunt targeted profiles from linkedin and other formal networks for specific JD’s as per hiring manager needs
Work with outside headhunters and staffing agencies to identify new talent across teams and roles
Review and analyze resumes and qualify them based on role and cultural fitment and drive closures with respective hiring managers
Interview potential sales staff members using industry-standard techniques
Introduce new hires to the company and walk them through the hiring and training process
Serve as an employee advocate for new hires as well as established employees
Complete all new-hire onboardings and paperwork with candidates who meet the expectation of the job

Requirements:
2-3 years’ recruiting experience in digital marketing preferably with similar agencies
Excellent interpersonal and communication skills
Demonstrable experience in the digital marketing industry recruiting
Effective negotiating skills
Extensive knowledge of various hiring channels
Ability to travel when necessary (less than 25%)

Marketplaces Management (Amazon/Flipkart)

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The Ecommerce Marketplace Channel Manager will create and manage product listings, product advertisements on e-commerce platforms like Amazon, Nykaa, Myntra, Tatacliq,Flipkart etc. and grow sales in these channels to meet overarching company goals. The position will develop and maintain effective working relationships with cross functional team members in a fast paced and dynamic company.

Key Responsibilities

– Manage the entire inventory records, and order fulfilment process with detail and accuracy

– Coordinate with brands and account/category managers and prepare regular MIS

– Experience of running and optimising paid media campaigns on Amazon Ads/Flipkart Ads platforms at a scale of spends

– Monitor and manage customer reviews and complaints related to product concerns and assortment

– Maintain monthly and quarterly growth numbers across portals.

– Manage individual and bulk listings, update product data/ specifications/ images/ pricing/ discount etc.

– Reports generation, sales analysis and replenishment of inventory to avoid out of stock of critical sku’s.

– Monitoring promotional activities across all marketplaces.

– Work will involve extensive use of spreadsheets, email correspondence and work with online control panels

– Analyzing ageing stock and try to liquidate on online platforms

– Preparing and sharing stock sheets with online parties and following up on payments

– Monitoring the price of competitors

 

Qualifications and Experience

-BA/BS degree
– Minimum 2-5 year’s merchandising and category management experience
– Background and knowledge of the Ecommerce and online Marketplace Management at brand side or with similar agencies
– Keen analytical mind, strong on planning, detail and accuracy, and be a demonstrably creative thinker.
– Display initiative to remove obstacles.
– Negotiation and vendor management skills
– Proficient in Microsoft Outlook, Word, Excel and Power Point software

 

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Marketing CRM (Retention/Engagement)

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Duties:

– Day to day execution and management of Emailers, SMS, WebPush, App push and on-site user notifications
– Seamless execution of Emailer and push notification campaigns for brands on CRM platform
– Understand and identify user buckets and understand user journeys basis each brand and eCommerce vertical
– Seamless and timely execution of campaigns
– Contribute ideas to improve the ROI metrics for brands like returning purchasers
– Increase customer satisfaction by digging deeper in their domain/business and coming up with innovative campaign ideas
– Day-to-day liaison with campaign & account managers on campaign developments
– Coordination with internal tech, design, marketing team to ensure campaign deliveries
– Pro-actively providing inputs and ensuring work completion across client projects
– Tracking, analyzing & summarization of campaign deliverable and process monitoring
– Identifying gaps in user journeys and how to improve user buying cohorts
– Competition study and analysis of their strategies

Desired candidate will have:

– 2-5 years of experience in eCommerce specific email and SMS campaigns management
– Technical understanding of Emailer, push notifications and how they work
– Understanding of eCommerce and user journeys / funnels
– Know-how and past working experience on at least 1 CRM platform
– Effective verbal & written communication skills
– Detail oriented and in-depth understanding of his/her deliverable
– Logical and analytical approach and a problem-solving attitude
– Out of the box thinking and innovative strategies that can help improve client’s accounts
– Hard self-worker with an attitude to prove himself, hunger to learn more & passion to grow

Technical skills:

– Understanding of platforms / tools / technologies like or similar to Netcore, Silverpop, Webengage, intercom.io, etc
– Analytical platforms like Google Analytics, Appsflyer, Mixpanel
– Good Knowledge of Excel & PowerPoint

 

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